Newsletter | April 2024
Latest CX news
Welcome to the latest edition of the Hammer Newsletter, focusing on all things CX and Contact Center testing and assurance!
Ever feel like there aren’t enough hours in the day?
You can count on Hammer to keep you up-to-date on the latest news, releases, and opportunities in the world of CX and contact center testing and assurance. Check out this month’s top headlines to stay informed and stay ahead.
Stop next year’s tax season stress
Tax day just passed, revealing tech and staff limitations across the finance sector. Prepare your contact center for the next wave of calls and chats with our essential tax season prep guide.
CX Today review of Hammer Edge
See why CX Today says that Hammer Edge is “poised to revolutionize the quality of service in remote work settings” in this recent interview with our leadership team.
Top takeaways from our extreme weather webinar
Utilities experts from Hammer and Servion offered tips on storm readiness and maintaining uptime requirement compliance. Use their tips to save money and support the customers who need you most.
