Event

Customer Contact Week Las Vegas

Eiffel Tower and fountain during night time in Las Vegas, USA
Revolutionize your CX strategy at CCW
Customer Contact Week is the world’s largest customer contact event. At CCW Las Vegas, you have more at your fingertips than anywhere else in the world. This is the annual gathering of customer contact leaders where you will find the tools, technology, and techniques to drive your business endeavors to new heights. Network with industry peers and meet face-to-face with the most innovative customer contact suppliers in the game.

Event details

Date: Jun 03 2024 - Jun 06 2024
Location: Caesars Forum, Las Vegas
Booth: #820, Summit Ballroom
CCW Las Vegas 2024 sponsored by Hammer

Hammer at CCW Las Vegas

Hammer is excited to present our full suite of industry-leading customer experience, contact center testing, and quality assurance technologies at this year’s CCW.

For CX executives looking to optimize their contact center experiences in physical premises, the cloud, or a hybrid of the two, Hammer offers the world’s best network lifecycle automation solutions. With end-to-end test automation and network and service performance monitoring, assurance, and analytics capabilities, Hammer makes it easy for organizations to identify service-impacting issues and correct them before they damage your customer experience.

Meet with us to discover how Hammer solutions can help you:

  • Automate and accelerate contact center testing and customer journey monitoring through a single platform
  • Deliver full network observability with complete transparency into agent and workforce experience and system performance across your entire agent population
  • Identify and resolve voice and connectivity quality issues facing your remote workers that could negatively impact customers
  • Accelerate cloud migration with vendor-agnostic solutions that support the tools you already have 
     

Book a Meeting
 

Not yet booked your ticket for CCW Las Vegas? 

Use code HAMMER_CCW to get 20% discount when you register. Learn more about Customer Contact Week here.