Hammer XMS™ Service Assurance
Network Monitoring
Carrier-Class Network Service and Traffic Monitoring Solutions
Hammer XMS™ Service Assurance leverages expertise and knowledge gained from VoIP, NGN and IMS testing experience to deliver carrier-class network monitoring solutions. This network monitoring and traffic monitoring software portfolio provides complete visualization into real-time service quality. When used by network operations, network engineering and customer support organizations, the Hammer XMS portfolio:
- Enhances pro-active efforts to avoid network service quality problems before customer’s quality of experience is impacted by detecting negative trends in quality metrics, alerting on pre-set thresholds, and scheduled testing for verification of service quality;
- Increases the efficiency of reactive measures undertaken to respond to network traffic or service issues by providing real-time analysis and diagnostics for root cause identification to minimize ticket handling time, and verification of remediation steps;
- Optimizes searching and diagnostic analysis on the large volumes of information gathered by VoIP, NGN, IMS network monitoring through intelligent database indexing and integrated call ladder visualization of messages per call / session messages;
- Provides flexibility of access through different Graphical User Interfaces (GUI) appropriate to user skill level
