Products & Services
Overview

Empirix's award winning testing and monitoring products and services help organizations successfully transition to new voice technologies, spanning CTI, TDM/PSTN, VoIP, NGN and IMS-based networks. Empirix is the only company with expertise that spans the evolution of these advanced technologies across multiple markets – from testing in R&D labs through monitoring the end-user experience.

Our products and services can help ensure the quality of:

"As part of our efforts to continually enhance our VoIP suite of services, Hammer XMS provides Global Crossing the ability to monitor and test IP call quality across our VoIP network. This allows a quicker response and better resolution times for network outages and customer impacting issues. Hammer XMS' ease of use, real-time reports, and feature sets deliver a viable, proactive network analysis environment."
- Jim Watts, Vice President Engineering, Global Crossing

"By uncovering problems with call centre capacity before deployment, Hammer On-Call was able to save us significant amounts of money, and help make sure that we offer the highest level of customer service."
- Arjan Zwanenburg, Manager, Application Services, Retail Fortis

"We took careful consideration when choosing a testing and monitoring solution, given the complex tasks we deal with on a daily basis. Empirix provided the most comprehensive set of tools in one suite of products, and that, along with the company’s solid, proven reputation in testing and monitoring, made Empirix the best possible choice for us."
- Janis Hoyer, XO Interactive

 

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